FAQ

Frequently Asked Questions

If we have not answered your question, call us on 077 88 68 55 30
  • Do you only fix/install boilers?

    No, Luka Safe And Warm can also fit gas hobs, gas firers, gas cookers, gas water heaters and gas boilers. For a full listing of all Heating and Plumbing Services please go to the menu and click on ‘Our Services’

  • Why is my hot water not as hot as it used to be?

    You may find that you have a small problem with your boiler. There are a some tests that our engineer can carry out to identify any faults. If a fault is diagnosed he will tell you the cost.

  • Can you carry out testing and provide Landlords Gas Safety Certificates?

    Yes, all you need to do is call Luka on 077 88 68 55 30 to make the booking.

  • Can I buy the part myself and you fit it for me ?

    Yes,  you can buy your own parts, BUT no guarantee can be issued for it by Luka Safe And Warm for you. Should you supply the wrong part in error a fitting payment will still be required.

  • What is an annual service and why do I need it done?

    It is very important that you get your boiler serviced each year. All manufacturers and Gas Safe advises that it should be done. A service ensures that your gas boiler is safe and working correctly.

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